About Accesscare

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AccessCare is a not-for-profit provider of home care and support managed by Kingston City Council. We support people who are older, homeless, have disabilities and/or are carers.

We have developed a strong reputation over the past 25 years for supporting people, including those with complex needs. Our team of tertiary qualified Aged Care Advisers listen to what's important to you, supporting and empowering you to stay active and enjoy life.

Home care and support

A little support at home can go a long way to help you maintain your independence. If you’re over 65, you may be eligible for support. We offer entry level home care support such as housework and laundry services, help with meals and shopping right through to providing a comprehensive home care service if your needs increase with a Home Care Package.

We can also assist when you are ready to transition to a Home Care Package and provide continuity and familiarity with services as you are able to continue using the same council support workers.

Care in the community

AccessCare is a not-for-profit home care provider back by local Council with a passion for supporting people. Our deep connection to the community allows us to link you with quality services and support to remain in your own home, surrounded by your pets, garden and community.

We work differently from many community care agencies as we help you plan a personalised program and source the services you need from a network of trusted providers. We believe this gives you access to the best service.

As an organisation who has been providing care in the community for more than 20 years, we have an incredible amount of industry knowledge and experience. When you're making decisions about the kinds of services that will help you stay safe and happy in your own home, it's advisable to work with people who know the industry inside and out.

Other providers who have recently entered the care industry following the introduction of 'consumer-directed care' may have limited experience when it comes to home-based care. 

Support for the homeless

The Community Connection Program supports people living in the Kingston and Bayside council areas who are homeless or at risk of homelessness.

Diversity and inclusion 

AccessCare prides itself on being an inclusive service provider, committed to diversity and equity. We acknowledge diversity across Australia including Aboriginal and Torres Strait Islander people, people of cultural and linguistically diverse backgrounds, the lesbian, gay, bisexual, transgender, intersex (LGBTI) community, people who are financially disadvantaged and those who are homeless. 


People from diverse communities can face additional barriers to accessing the support that they need. We foster an inclusive community and respectfully tailor our services and support to take into account people's individual needs, preferences and experiences. 

Our workplace includes people from diverse communities and encourages different views, ideas and perspectives to be shared for the best possible client outcomes. 

We have a dedicated LGBTI email address lgbti@accesscare.org.au if you wish to use it at any stage to disclose any information.

For general feedback or to make a complaint please send an email to info@accesscare.org.au or call 1300 819 200 and speak to a Coordinator or Team Leader.  

Get in touch

To speak to one of our friendly consultants about home care or assistance with the Aged Care process including My Aged Care please call us on 1300 819 200, or fill in the form below to request a call back.

Contact us