About AccessCare

Two AccessCare clients greet their case manager at their front door.

AccessCare is a local home care provider proudly managed by the City of Kingston in Melbourne. With over 30 years of experience, we support older residents, people with disabilities, and those experiencing homelessness in our community.

As a Council backed service, we have a deep connection to the local area, allowing us to provide tailored support and invaluable local knowledge.

We provide a wide range of services aimed at promoting independence and dignity, including:

  • Transportation options
  • Social programs and community connection
  • Delivered meals
  • Domestic and personal care services

Our purpose

Our purpose

We are committed to making sure that older people, those experiencing homelessness, people with disabilities, and carers feel seen and heard.

We work to help them access the best possible care.

Our approach to care

For over 30 years, we have built a trusted reputation for supporting people, including those with complex needs.

Our approach focuses on delivering care tailored to the needs of each person and helping our clients stay comfortably in their homes with their pets, gardens and community.

Download our handbook(PDF, 1MB)

Why choose AccessCare?

As a service the City of Kingston provides, we offer:

  • reliability and accountability
  • an experienced, friendly locally based team that has strong connections with health professionals and community services.
  • tailored support and are available 24/7 for advice and assistance.

We believe everyone deserves access to quality care at an affordable price.

Get support from AccessCare

Our inspiring clients

One of the most rewarding parts of our work is hearing the stories of our older clients' incredible lives. We recognise how much wisdom and inspiration older generations offer to our broader community.

To celebrate this, we support our clients in sharing their stories with the broader community, highlighting the value of listening to and learning from one another.

Building trusting relationships is an honour, and we're proud to support our clients in every way we can.

Read our inspiring client stories

Our commitment to diversity and inclusion 

We are dedicated to being an inclusive provider that respects and values diversity.

We proudly tailor our services with respect and understanding of the needs, preferences and experiences faced by:

  • Aboriginal and Torres Strait Islander peoples
  • People from culturally and linguistically diverse backgrounds
  • The LGBTQIA+ community
  • Individuals who are financially disadvantaged or are experiencing homelessness

Our workplace reflects this commitment, embracing diverse perspectives and ideas to ensure the best outcomes for our clients.

Find out more about our standards of care

More information

Our friendly team is here to help you, so if you have any questions about AccessCare or My Aged Care, please get in touch.

Contact us