We've updated our Cancellation Policy

Published on 19 November 2025

If you know you will be away or have another appointment during your scheduled service with us, please give us at least two business days' notice.

If you do not give us the required notice, you may be charged for the visit.

Of course, emergencies can arise; if this happens, please get in touch with our team as soon as possible.

For more information or the full cancellation policy, contact our friendly team on 1300 819 200 or email info@accesscare.org.au