AccessCare is a City of Kingston service supporting people with in-home care needs in the local government areas of Kingston, Bayside, Glen Eira, Stonnington, Port Phillip and surrounding areas.

Real value for money

As a not-for-profit, all charges go back into services needed to provide quality care. Your wellbeing is our top priority, always. Everyone has the right to quality care.

We provide value for money and quality care planning to allow you to remain independent for longer. 

  • No set up fee
  • No hidden fees
  • No basic daily fee 

Why choose us?

  • Not-for-profit run by local Council
  • Over 20+ years Aged Care industry experience
  • Aged Care Advisers, tertiary qualified
  • Available 24 / 7 
  • Dementia specialists
  • Unlimited advice - no time limits, just quality care! 

Flexible services to meet your needs

AccessCare works differently from many community care agencies. We focus on helping you get the support you need to stay in your own home and community.

We help you plan a personalised care program, then source the services you need from a network of trusted providers. We arrange everything from social outings and transport to appointments, to assisting with odd jobs and housework. We listen to your needs and help you select the right combination of services to support you in your home now, with the flexibility to adapt in the future. 

Focus on living at home

AccessCare’s approach ensures you have choice and control. We want to empower you to be involved in your care as you choose to be. This might mean we provide services to achieve your goals for you, achieve them together with you, or build your capacity to achieve them yourself.

Whether it's help around the house, a lift to the shops or a little personal care, we support you to be active and connected to your community. Our deep connection to the community, along with our passion for supporting people allows us to provide services so you can remain in your home, surrounded by your pets, garden and community.

Planning your support

When you become a client of AccessCare, you work with an Aged Care Adviser, who helps you identify your care goals and creates a support plan that works toward achieving them. We then help you access the services you need from high quality health and community care providers. Throughout this process, you’re in control, you make decisions about your own care, and you can have as little or as much involvement as you wish in the management of your support plan. 

Our tertiary qualified Aged Care Advisers listen to what’s important to you, supporting and empowering you to stay active and enjoy life. Our advisers are highly valued by clients and are often used by families as a sounding board during times of change.  They listen to your preferences and develop care plans that will achieve your goal as you intend. Depending on the level of involvement you wish to have, here are some of the options available:

  • 6 week physiotherapy program to build strength and confidence to complete shopping independently
  • Care worker can drive you to the shops and you complete the shopping together
  • Care worker can shop on your behalf and bring groceries to your home

Find out more about our approach.

Get in touch

To speak to one of our friendly consultants about Home Care Packages or assistance with the Aged Care process including My Aged Care please call us on 1300 819 200, or fill in the form below to request a call back

Request a callback

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