The National Disability Insurance Scheme (NDIS) is a national insurance program that is providing support to people under 65 who live with a permanent and significant disability. It is a new way of delivering services and providing support for people living with disabilities in Australia.

Personalised plan for your life

Everyone’s needs are different, so there’s a wide range of support available. The NDIS is all about developing a plan that supports your individual needs and goals, and providing the long-term support you need to live your life. 

Examples of support include:

  • early intervention support for children on the spectrum
  • assistive technology such as a talking watch, mobility cane and video magnifier
  • funding for Auslan translation services 
  • support to connect to other community services and activities such as social, study and sporting interests 

Kingston City Council is not an NDIS provider

Given there are specialist disability services operating in the community, Kingston City Council has decided not to become an NDIS provider.  

Your questions answered

What can Kingston City Council do for me?

We will connect you with the Brotherhood of St Laurence (BSL) Local Area Coordinator (LAC) who will support you through the process.  If you are not eligible for the NDIS, you may be eligible for the Home and Community Care Program for Younger Persons (HACC PYP). Please call us to find out more on 1300 819 200 or see our services page

Who will help me develop my first plan with the NDIS?

To develop your first plan with the NDIS, you will need to carefully consider your goals for the next 12 months, what support you will need and how your current support is working for you. The Brotherhood of St Laurence will work with you to identify your goals and develop your first plan which will be in place for 12 months. 

Am I eligible for the NDIS?

You are eligible for the NDIS if you:

  • are under 65 years of age
  • are an Australian resident or citizen
  • have a life-long disability that impacts you daily

Do you have to be under 65 to access the NDIS? 

Yes. If you access the Scheme for the first time before you’re 65, you have the option of staying in the Scheme beyond that point. 

What’s a life-long disability?

Any intellectual, physical or mental health condition that impacts on your ability to function day-to-day. 

What if I’m not eligible?

You may still be able to access support in the community, even if you are not eligible for NDIS funding.  Link HACC PYP

How do I get ready for the NDIS?

If you are already receiving services, you will be contacted by the NDIS. If you are not sure, you can email NDIS on If you are not currently receiving services you will need to contact NDIS on 1800 800 110. 

For more information visit: 

How do I access the NDIS?

If you think you meet the access requirements and the NDIS is available in your area, you can call the NDIS on 1800 800 110.   Your disability worker or case manager can help refer you to the NDIS but you can also self-refer to the NDIS.

If you are applying on behalf of a child under the age of six, you will be referred to an Early Childhood Partner. They will work with you to understand your child’s individual needs and circumstances

How do I know how much funding I will get in my plan? 

NDIS plans are tailored to each person’s individual needs so funding will vary, depending on your needs. When developing your plan, you will be asked about your current situation and what supports you receive, and how you manage everyday activities. Once you complete the planning process you will receive an individualised funding amount. You then get to choose and control the supports you receive.

For more information visit the NDIS website ‘what help can I get?’ or for detailed information see the Operational Guidelines on including specific types of supports in plans, which includes information about things like home modifications. 

Who will deliver the NDIS in the Bayside (includes Kingston) area?

The Brotherhood of St Laurence is the community organisation that will be delivering the NDIS in the Bayside region, which includes Kingston. The Brotherhood will be providing Local Area Coordinators (LACs) who will work with you to develop and action your plan, help you implement and monitor how your plan is going, and review your progress regularly. Visit the NDIS website for more information on the NDIS and the Brotherhood. 

More information

For further information and to check eligibility you can call NDIS on 1800 800 110 Monday to Friday 8am – 11pm or visit the NDIS website.