People we support

older couple looking at each other

We support people who are homeless, have a disability (but are not covered by the NDIS), and those aged 65 or over. 

People under 65 with a disability

We can assist with daily activities including:

  • personal care
  • dressing
  • meal preparation
  • light housework
  • home maintenance
  • transport
  • social activities

In some situations we can also assist in transitioning people onto the NDIS and provide short term support during the transition. This is known as the HACC Program for Younger People and is funded by the Victorian Government and Council.

People aged 65 and over

Through our Home Care Packages and the Commonwealth Home Support Programme, we offer a range of services to assist people in the community to remain living and supported in their own homes.

The support provided under the programs is determined through an assessment process run through My Aged Care.

Dementia care

A greater proportion of people with dementia are choosing to continue living in their own homes. AccessCare is an early onset dementia specialist, known in the sector for being experienced in complex care and dementia care, supporting people who:

  • live alone with no carer
  • have no formal diagnosis of dementia
  • have other issues such as sensory loss, family conflict or complex medical issues. 

Our staff undertake regular training and our dedicated Care Managers are dementia experts with both professional and personal family experiences. 

AccessCare has developed a dementia model of care and a person-centred assessment to support our clients. Our Care Managers take a ‘whole of person’ approach to care planning which promotes autonomy, independence, participation and dignity.   

Homeless or at risk of homelessness

Our Community Connection Program supports people in the Kingston and Bayside council areas who are homeless or at risk of homelessness.

Many of our clients live in low cost housing, public housing, rooming houses, caravan parks or supported residential services. The Community Connection Program also offers support to people living on the beach, in parks or on the street.

The program supports people who have complex needs related to physical or mental health, drugs or alcohol, as well as people who are socially isolated.

The Community Connection Program is free of charge. Our staff work closely with you and any relevant services to work out what support you need. We can link you with community services, housing organisations, and other groups that might be able to help you.